Learn how to record initial meter readings for electricity, gas, and water on move-in day, and photograph any marks or dirt in your apartment. A rental property expert explains in detail the documentation methods you should perform right after moving in to prevent unfair charges when you move out.

Reviewed by: Nobuyuki MoriPresident, M-Assets Co., Ltd. / Licensed Real Estate Transaction Specialist (Miyagi #018212)
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A common rental dispute is disputes over restoration to original condition costs at move-out. "I was charged for damage that existed before I moved in," "I was charged for dirt I didn't cause"—the best way to prevent such disputes is thorough documentation on move-in day.
By leaving documentation of the equipment's initial condition, any damage, and dirt as evidence at move-in, you can refute any unfair charges at move-out. Without records, marks may be treated as having occurred after you moved in.
The best time to record is immediately after receiving the keys, before bringing in any belongings. This state captures the condition of the property before move-in most clearly.
After furniture and belongings are moved in, it becomes difficult to determine whether marks or dirt were caused during the moving process or existed before. We strongly recommend taking photos and recording the empty apartment before the moving company arrives.
Utility usage for electricity, gas, and water is calculated by subtracting the meter reading at move-in from the reading at move-out. If you have a record of the initial reading, you can point out any billing errors (such as pre-move-in usage being added to your bill).
Location: Beside the entrance, in a hallway, inside the breaker box, or similar (varies by property)
How to Record
Location: Outside the entrance, on a balcony, on the building's exterior wall, or similar (for propane gas, near the gas cylinder)
How to Record
Location: In the ground in front of the entrance (inside the water meter box) or in a shared meter box in the hallway
How to Record
Combine Wide and Close-up Photos
Ensure Good Lighting
Walls and Ceiling
Flooring
Windows, Frames, and Glass
Doors and Hardware
Wet Areas (Bathroom, Toilet, Sink, Kitchen)
Equipment and Fixtures
If the management company provides a move-in checklist, follow that format for your records. If no checklist is provided, creating your own written notes is also valid.
How to Use the Checklist
Reporting to the Management Company
Back up your photos not only to your phone's local storage but also to cloud storage (Google Photos, iCloud, Dropbox, etc.). This ensures you can access them even if you change phones before moving out.
Create a folder named "PropertyName_MoveInDate_MoveInChecklist" and store all your photos in it. Don't delete it until after you move out.
If you submit a paper checklist to the management company, keep a copy for yourself. For extra security, digitize it (by scanning or photographing) and save it to the cloud.
Recording equipment and meter readings on move-in day is just 1-2 hours of work that can prevent major problems at move-out. By performing three steps on your first day—photographing initial utility meter readings, recording photos of interior damage and dirt, and promptly reporting to the management company—you can greatly reduce the risk of disputes over security deposit returns.
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