01How much are the initial costs?
Typically, you'll need 4–6 months' rent to cover security deposit, key money, agency fee, and advance rent. Costs vary by property.
02Are short-term rental contracts available?
We can introduce you to short-term options like monthly mansions. Please let us know your desired period.
03Can I sign a contract without a guarantor?
Many properties allow contracts without a guarantor if you use a guarantor company.
04Are there pet-friendly properties?
We list pet-friendly and pet-negotiable properties. You can filter by this condition during search. Allowed pet types and sizes vary by property, so check the individual listing for details.
05How does contract renewal work?
Most contracts renew every 2 years with a renewal fee of one month's rent. Some properties don't require renewal fees, so confirm before signing.
06What's the process to move in?
The process is: Contact property → Schedule viewing → Submit application → Approval (typically 3–7 days) → Sign contract → Move in. Some properties allow immediate move-in if urgent.
07What documents are needed for the contract?
You'll typically need an ID, residence certificate, income proof (tax return or pay stub), and personal seal. Corporate contracts may also require a company registration certificate.
08What are the procedures and costs for moving out?
You must notify the management company 1–2 months before moving out. Restoration costs may apply and will be deducted from your security deposit. Normal wear and tear is the landlord's responsibility.
09Is fire insurance mandatory?
Fire and tenant liability insurance is required for most rentals. It costs approximately ¥10,000–¥20,000 per year, typically paid upfront for 2 years at move-in. The management company may have a designated plan.
10I'm concerned about noise. How can I identify soundproof properties?
Reinforced concrete (RC) and steel-reinforced concrete (SRC) buildings tend to have better soundproofing. During viewings, you can tap walls to check acoustics. Corner units and top-floor apartments reduce noise from adjacent and upper units.
11What about internet?
Internet availability varies: free, available for setup, or not available. Free internet is ready to use upon move-in. For available properties, line setup may be needed and can take 2–4 weeks.
12Can I rent a parking space?
Some properties include on-site parking, or nearby monthly parking can be arranged. Urban parking typically costs ¥10,000–¥30,000 per month. Check the property listing for parking availability.
13Can I renovate the apartment after moving in?
Landlord permission is required for renovations. Changes like wall holes or new wallpaper will require restoration upon move-out. More DIY-friendly properties are becoming available, so check before signing.
14Should I avoid older buildings?
Age alone isn't the deciding factor. Buildings built after 1981 meet modern earthquake standards. Renovated older properties can look brand-new inside at lower rent.
15Can two people live in one unit or do roomshares?
Policies vary: single occupant only, two people allowed, or roomshare-friendly. Non-contract occupants need landlord approval. Unauthorized cohabitation may breach the contract.