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Columns tagged with "クレーム対応"
When a noise complaint arrives through your management company, knowing the correct initial response and practical soundproofing techniques is essential. This guide covers how to clear up misunderstandings, investigate the root cause, choose effective soundproofing products, and write a report to your management company—with real examples from foreign tenants, explained by real estate professionals.
Footsteps from upstairs, conversations from next door, music at midnight—noise troubles in rental apartments are a problem anyone might face. This guide explains the proper steps to take, how to contact your property management company, and soundproofing measures you can implement yourself.
